Stitch Fix acknowledged that recent changes were inconvenient for some staffers but said the shift would help the company expand the variety of “styling services” it offers. “We know the ultimate goal of Stitch Fix was to get rid of us.” “We knew from the beginning we were teaching the algorithm,” said an East Coast–based stylist who requested anonymity because she still works at the company. Some employees, citing the company’s expanding use of computer-generated clothing recommendations, said that the recent workforce reductions made them feel like their jobs have shifted from styling clients to training an algorithm that will replace them. Stitch Fix, which has a market value of over $4 billion, previously laid off 1,400 California-based staffers in June 2020, saying at the time that it hoped to save money by replacing them with cheaper labor from other states. Those who couldn’t work within the new rules were offered a $1,000 bonus to quit, provided they agreed to sign a nondisclosure agreement that promised, among other things, they would not sue the company. Until now, the company allowed employees who could provide their own computer and internet to work from home, some for as little as five hours per week, recommending and sending Stitch Fix clothing to customers at any time of day.īut in an email sent to staff earlier this month, the company informed stylists that employees would now be required to work at least 20 hours per week on a set schedule during regular business hours their log-on and log-off times would be tracked, and stylists would at least temporarily no longer be allowed to become full-time employees. Keeping the job “wasn't feasible without the flexibility.”įor years, Stitch Fix has attracted employees who - because they have part-time jobs, stay home with kids, or have a disability - needed flexible, remote work. “It was a gut punch,” said Kara Calagera, who used the extra income from Stitch Fix to pay her mortgage and car insurance.
The changes to the company’s scheduling policies led to an exodus of around a third of its stylists, part- and full-time employees who work from home selecting clothing items for customers. … I like that she was able to find stuff that I could use in both ways instead of one thing for this style, one thing for that style.” Trunk Club also offers a Pinterest board option, which Giordano took advantage of, but none of the items in her Trunk Club box matched her style.Hundreds of workers at the personal styling service Stitch Fix have quit their jobs after incoming CEO Elizabeth Spaulding announced earlier this month that employees would no longer be allowed to work any hours they choose, according to interviews with half a dozen former and current employees. “In the note I received with my box, she pointed out that the joggers were taken directly from a pin and could be worn with Vans and a flannel or dressed up a little more, which is exactly what I said my style was. “It was obvious that the Stitch Fix stylist looked through my Pinterest board,” she said. The others were less adventurous.” Another staffer, assistant updates editor Medea Giordano, who shared a Pinterest board of clothes she likes with her stylist, was also happiest with the pieces in her Stitch Fix box. Wirecutter editor Andrew Cunningham, who tried boxes from Stitch Fix, Trunk Club, and Bombfell said, “Style-wise probably did the best job of the three services finding interesting clothes and matching my style notes.
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